We have received a lot of constructive criticism and warm consolation after the incidents. These interests keep us running. We will return with a better and more comprehensive service.Rho Kook Song - Freenters
Though I disapprove the method used, I think the attack on our website was humbling, and I perceive it as a huge wake up call. It showed me and my partners how much we still have to work on. We'll use this setback as motivation to push harder.Paul Park - Freenters
We have encountered a turning point. Our reaction to the incident will significantly grow the company, and we promise to come back with a better platform to gain your support.Hyesung Kim - Freenters
We apologize again for the incident.Rho Kook Song - Freenters
When it's back, expect to see an upgraded Freenters fulfilling students' printing needs on a more consistent basis.Stephen Huh - Freenters
Through the fusion of printing and advertising, Freenters is now bringing free printing to your campus. Additionally, by providing you coupons and discounts, not only can you save money on printing, but you can also save money the next time you eat out or go shopping!
Freenters is currently expanding to numerous campuses around the United States to offer benefits to students. Due to a recent attack on Freenter —please see below—, the company is spending time to recuperate and come back with even better printing services.
On November 14, 2013 at 10:20 CST, the Freenters website and database were hacked, thereby risking the information of our valued customers. A group, otherwise known as the UChicago Electronic Army, exposed files that belonged to Freenters. Additionally, the Uchicago Electronic Army sent out offensive emails to our 3,000 valued customers. We are thoroughly disappointed at what happened, and hope to learn from any flaws that this incident has brought light to.
Our sincerest apologies go out to our customers who gave us their trust with their information only to have to regret such actions.
In the next few months, Freenters will be enhancing security and developing a revolutionized platform for greater use. The company will enforce a value of transparency so as to win the trust of our customers back again. During this recovery period, Freenters will be updating customers on any information related to the hacking and will attempt to pair any new information with security improvements to prevent another disturbance.
The recovery will consist of three phases:
All dates are subject to change if necessary.
To our customers we ask that you hang on tight while we learn from such experiences.
Why print when you can Freent?
-The Freenting Team (Rho Kook Song, Hyesung Kim, Paul Park, and Stephen Huh)
Feel free to contact us at any time